Shopify Store Replay
For Shopify stores
Install the Visit Replay app from the Shopify App Store and enable the Theme App Extension block in 60 seconds. Connect session replays, console logs, network requests, rage clicks, and ad revenue attribution in one unified dashboard with zero code edits and strict GDPR/CCPA privacy masking.
- 1-Click Shopify Theme App Extension block (zero Liquid edits)
- Pixel-perfect DOM session replay with mobile portrait mode
- Live thermal page heatmaps & click clustering
See exactly what your visitors see — step by step.
Watch real customer journeys as clear video-style replays. See where their mouse hovers, where mobile shoppers tap, and where they hesitate before buying.
Watch real mouse tracks and mobile taps
Automatically skips long idle pauses
Passwords & private info 100% masked
See glowing maps of where visitors click and scroll.
Stop guessing which parts of your store matter. See thermal maps showing your most popular buttons, ignored sections, and how far down the page customers actually scroll.
See hottest buttons and product links
Measure mobile scroll depth
Spot ignored content and redesign for sales
Catch frustrating errors before customers complain.
When a customer taps an unresponsive button 5 times in frustration, Visit Replay flags the rage click and shows you the exact moment it happened.
Automated rage-click detection
Instant alerts for broken checkout forms
Find and fix bugs in 5 minutes
Plans
Pick what fits your store
Free
- 10,000 sessions / mo
- Live page heatmaps
- Mobile portrait replay
- Console & error logs
- 100% privacy masking
Most popular
Starter
- 100,000 sessions / mo
- 60-day retention
- Rage click detection
- Network waterfall
- Ad & UTM attribution
- Smart sampling
Growth
- 1 Million sessions / mo
- 1-year retention
- Dedicated support & SLAs
- Custom domain ingest
- Unlimited team seats
What's inside
Everything you need to launch
Theme App Block
Drop-in embed block via Shopify Theme Editor — zero manual code edits.
Thermal Page Heatmaps
Visualize click hotspots, tap density, and top-converting store elements.
Mobile Portrait Replay
Full vertical screen playback built specifically for mobile shopping sessions.
Console & Network Logs
Inspect JavaScript runtime exceptions, failing APIs, and latency timings.
Ad Revenue Attribution
Track UTMs, Google, Meta, and TikTok ad clicks straight to purchases.
Privacy by Default
Passwords, inputs, and checkout forms masked before leaving the browser.
Built for
- Shopify & Shopify Plus stores diagnosing cart & checkout drop-offs
- Ecommerce marketers optimizing ad spend & landing page conversion rates
- Developers debugging frontend checkout bugs and 3D / VTO asset loading
- Support teams resolving customer issues without requesting screenshots
Includes
- 1-Click Shopify Theme App Extension block (zero Liquid edits)
- Pixel-perfect DOM session replay with mobile portrait mode
- Live thermal page heatmaps & click clustering
- Developer DevTools: console logs, errors, stack traces & network waterfall
- Rage-click & dead-click detection before customers complain
- Ad campaign attribution: Meta (fbclid), Google Ads (gclid), TikTok & UTMs
- 100% automated PII, password, and credit card privacy masking
- Forever Free tier with up to 10,000 monthly sessions
Our Customers
Eyewear teams building with TrynShop.
A growing set of online and in-store eyewear businesses use TrynShop to make product discovery more confident.
"TrynShop's live camera virtual try-on gave our shoppers the confidence to purchase frames online without second-guessing their fit. Our return rates dropped noticeably within the first month."
"The prescription form builder completely eliminated manual email follow-ups for Rx details. Customers select their lens coatings and upload doctor slips seamlessly during checkout."
"Having our physical optical showroom and online Shopify store synced to the same 3D frame catalog gives our staff the perfect tool for assisted in-store selling."